- Shipment

Welcome to the most frequently asked questions about SHIPPING in our webshop. If your question is not listed, please take a look first at the other topics at the bottom of our pages. You can also always call us / send WhatsApp  06-53894046 (Ingrid) , send a message via the contact page or send an email ( info@blikfang.nl ). We respond on work days within a few hours .

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Holiday announcement: End of August - beginning of September

Due to holidays, no orders will be shipped between Friday 22 August 15:00 and Monday 15 September. All orders placed during that period will be shipped from tuesday 16 to 18 September in order of receipt. If you have chosen 'pick up order in store', then it can be done from Wednesday 17 September.

How is my order shipped?

• Your order will be shipped within the Netherlands with Fietskoerier, GLS, DHL and PostNL. It is possible to track your order via the Track & Trace system. You will receive a Track & Trace code via e-mail as soon as the order has been sent. When shipping to Belgium you have the choice to receive your order via PostNL or DPD. Outside the Netherlands and Belgium, it differs per country, with which package service we ship.

When will my package be sent with Fietskoeriers, GLS or PostNL?

• For the shipment of the packages I work together with Fietskoeriers Deventer (they collect the packages from me), who in turn work together with Fietskoeriers.nl. Where there are Fietskoeriers in the Netherlands, your order will be delivered by them. Where this is not yet the case, Fietskoeriers works together with GLS and/or DHL and they take care of the delivery.

• On Friday I always make sure that the packages are sent with PostNL, so that they can be delivered on Saturday if necessary (GLS does not deliver on Saturday without a surcharge).

• If you have a personal preference (GLS, DHL or PostNL), perhaps due to an unpleasant experience in the past, please indicate this with your order, and I will see if this is possible.

Can my order also be shipped on Monday?

• We can organize this on request. It means that your order must be received by Saturday 16:00 at the latest and you must have made this request known to us.

What are the shipping costs within the Netherlands?

• The Netherlands: In principle, we send everything to you via parcel service / letterbox parcel.
• Parcel service NL: €6.95 (up to 23kg)
• If you only order a few cards, this will be sent via letterbox post: €4.95
• In the Netherlands, all orders over €70,- are shipped free of charge.

Within how many days will my order be delivered?

• Nederland:
  • We strive to have your order delivered to you quickly.
  • This means that: if you place an order (and pay immediately) on Tuesday to Friday before 2 p.m., it will be shipped the same day. In most cases, you will receive your order the next working day or at the latest the working day after that.
  • If you have chosen to pay by bank transfer, your order will be shipped as soon as payment has been received.
  • Orders received after Friday 2 p.m. will be shipped on Tuesday.
  • Orders received during the weekend and on Monday will be shipped on Tuesday.
  • You will receive a track & trace code by email, with which you can track your order
• Belgium
  • Orders are delivered by PostNL, GLS or DPD (customer's own choice).
  • We ship your order within 1-2 working days.
  • You will receive a track & trace code by email, with which you can track your order.
• DPD or PostNL are used alternately for shipping to other countries. After receipt of payment, your order will be shipped to the chosen delivery address within 1-2 business days. You will receive a track & trace code by email with which you can track your order. If you have chosen to pay by bank transfer, your order will be shipped as soon as payment has been received.
• Different delivery time for all countries: If a product is not in stock, but can be ordered (Backorder), the delivery time is longer. You will receive a general indication of this with the product information. It is possible to receive a more specific indication. For this, send an email with this question to info@blikfang.nl.

Can I have my order delivered to a different address?

• Yes, you can have your order delivered to a different address. You can indicate this during the order procedure under 'send to another address'.

Can my order also be sent as a gift to another address?

• Yes, you can have your order delivered directly to another address. You can indicate this during the order procedure under 'send to another address'. Do not forget to write your personal message in the box: comments, so that the recipient knows from whom the gift came from. If you have also ordered items that you want, we cannot split your order in half for you. The entire order is sent to one address.

Can I decide when I will receive my order? (only for the Netherlands)

• If you have specific wishes for delivery, please indicate this in the comments field. For example, if you are on holiday and it can only be delivered after a certain date, you can indicate this. Keep in mind that delivery on a specific day is difficult. We certainly do our best for that, but are dependent on the third party, the shipping party. Something can always happen there that causes it to be delivered a little later. You can always choose to pick up your order at a PostNL point, then you have 7 days to pick up the package and you are more flexible.

Can I also pick up my order?

• Yes, if you live near Deventer (Overijssel) or are in Deventer for a day, you can also pick up your order in our store. This is normally possible from Wednesday to Saturday, another day is only possible after contact. As soon as your order has been placed and paid, you will receive a message from us as soon as your order is ready to be picked up. In most cases, this can be the next store opening day, but sometimes also the same day (if desired, please contact us immediately after placing your order). During the ordering process you can select the option "pick up in the store in Deventer" when shipping, in this case no shipping costs will be charged.

I forgot to pick up my order at the PostNL collection point (or DPD), unfortunately my package has already been returned to you, how to proceed?

• That is very annoying. We can send package again to you, there are only shipping or attached to it, because this is the second time, we ship the same package. If you prefer to cancel your order, we will still charge the shipping costs incurred (because an unnecessary shipment has taken place and we have incurred costs) and these will be deducted from the amount when the refund is made.

I have changed my mind about my purchase, but see that it is already on its way, can I return it?

• If your package is already on its way, you can have it returned immediately upon receipt. It is important that you inform me about this in advance and explain why you are returning it without viewing, only in that case you will receive the full invoice amount back. If I receive your unopened package without notice, I see this as an unnecessary shipment and you will only receive the amount of the returned product, excluding the already paid shipping costs.

Do you also ship to Belgium?

• We certainly ship to Belgium.All orders are sent via parcel service. You can choose yourself via which parcel service you want it delivered.
• Parcel service PostNL: € 11.95
• Parcel service DPD: € 13.50
• Parcel service GLS: €11.95
• Free shipping for orders from € 100

Do you also ship to Germany?

• Yes, we certainly ship to Germany. All orders are sent via parcel service. You can choose yourself via which parcel service you want it delivered.
• Parcel service PostNL: € 11.95
• Parcel service GLS: € 11.95
• Free delivery, orders above € 100

Do you ship to other countries / worldwide?

• Yes, we ship to a lot of countries. See the list below for the nations you can select in our shop during ordering. If your nation is not on the list. Please send us a message and we can have a look if we can send it to you and how much the shipping costs are.

IMPORTANT: We do not shop to the UK, not that we don't want to (we would love to), but the administration part is to much work for us, at the moment.

How much are the shipping rates to other countries?(please send us an email if the rates are not visible).

• Denemarken -  €
• Finland -  €
• Frankrijk -  €
• Griekenland - €
• Hongarije -  €
• Italië –  €
• Kroatië - €
• Letland - €
• Litouwen - €
• Luxemburg -  €
• Oostenrijk -  €
• Polen -  €
• Portugal -  €
• Roemenië -  €
• Slovenië -  €
• Slowakije -  €
• Spanje -  €
• Tsjechië -  €
• Zweden -  €

If your country is not in the list, sendblikfang an email (info@blikfang.nl) with the products you would like to order and in which country you live. Then we will see what the shipping costs are. We can usually ship anywhere.

Shipping outside Europe

For the countries below (and surrounding) shipping costs are difficult to calculate in the webshop. This is because from now on the shipping costs are not only calculated by weight, but also depending on the shipping packaging. In order to calculate the correct shipping costs, a lot of information is needed, which is not yet possible in the webshop. Now I can ask a standard rate, but it will then be very high, to avoid additional costs.

I would like to avoid extra high shipping costs for you , and I prefer to calculate the correct shipping costs based on your order.
In order to do this, I ask you to do the following.
Send an email to 'info@blikfang.nl' containing: the products you want to order (optional: put them in your shopping bag and make a printscreen), the quantities, the country and zip code where it has to be sent. On the basis of this information I can indicate exactly what the shipping costs will be. Based on that information, you can decide whether to proceed with the order or not.

• Noorwegen/Norway
• Zwitserland/Switzerland
• Canada
• US
• Australië
• China
• Hong Kong
• Japan
• If your contry is not in the list, please feel free to contact me and I can see what is possible.

The prices in the shop include VAT, but where applicable the VAT will be shifted in the shopping cart.