Welcome to the most frequently asked questions about SHIPPING in our webshop. If your question is not listed, please take a look first at the other topics at the bottom of our pages. You can also always call us / send WhatsApp 06-53894046 (Ingrid) , send a message via the contact page or send an email ( [email protected] ). We respond on work days within a few hours .
** AN UPDATE WILL FOLLOW SOON. THE SHIPPING, SINCE SHORTLY, WE ALSO WORK WITH THE BIKE COURIER(DE FIETSKOERIER) / DHL. MORE INFO FOLLOWS.
How is my order shipped?
- Your order will be shipped within the Netherlands with Post NL. It is possible to track your order via the PostNL Track & Trace system. You will receive a Track & Trace code via e-mail as soon as the order has been sent. When shipping to Belgium you have the choice to receive your order via PostNL or DPD. Outside the Netherlands and Belgium, it differs per country, with which package service we ship.
What are the shipping costs within the Netherlands?
- The Netherlands: Basically, we send everything to you via parcel service. If your order only consists of postcards, we will send it via letterbox post.
- Parcel service NL: € 4.95 (up to 23 kg)
- Mailbox post NL: €3.95
- In the Netherlands, all orders over €70,- get free shipping.
Within how many days will my order be delivered?
- The Netherlands: We strive to have your order delivered to you quickly. In practice, that means: if you place an order (and paid immediately) on workdays, before 4 p.m., it will still be shipped on the same day. In most cases you will receive your order the next working day or at the latest the next working day. If you have opted for payment via bank transfer, your order will be sent as soon as the payment is received. Orders at blikfang placed from Netherlands to an address within the Netherlands, will be delivered by PostNL Netherlands. You will receive via mail a track & trace code, which you can track your order.
- The orders are delivered to Belgium by PostNL or DPD (customer's own choice). Via PostNL the package usually arrives the next day, if ordered and paid for before 4 p.m. on business days. Via DPD it usually takes an extra day. You will receive an track & trace code via mail, with which you can track your order.
- Shipping to DPD or PostNL takes place in other countries. After receipt of payment, your order will be sent within 1-2 business days to the chosen delivery address (except if you have chosen to pay afterwards, your order will be sent immediately after placement). You will receive a track & trace code via email with which you can track your order. If you have opted for payment via bank transfer, your order will be sent as soon as the payment is received.
- Different delivery time for all countries: If a product is not in stock, but can be ordered (Backorder), the delivery time is longer. You will receive a general indication of this with the product information. It is possible to receive a more specific indication. Send us an email with this question to [email protected]
Can I have my order delivered to a different address?
- Yes, you can have your order delivered to a different address. You can indicate this during the order procedure under 'send to another address'.
Can my order also be sent as a gift to another address?
- Yes, you can have your order delivered directly to another address. You can indicate this during the order procedure under 'send to another address'. Do not forget to write your personal message in the box: comments, so that the recipient knows from whom the gift came from. If you have also ordered items that you want, we cannot split your order in half for you. The entire order is sent to one address.
Can I decide when I will receive my order? (only for the Netherlands)
- Yes, you can indicate this during the ordering process. After you have entered your data you can choose on which day and where the package should be delivered. This can be at your home, work, address of your girlfriend or selected post offices. This only applies to the PostNL services. Unfortunately, this is not possible when sending via DPD (Courier outside the Netherlands).
Can I also pick up my order?
- Yes, if you live near Deventer (Overijssel) or are in Deventer for a day, you can also pick up your order in our store. This is normally possible from Wednesday to Saturday, another day is only possible after contact. As soon as your order has been placed and paid, you will receive a message from us as soon as your order is ready to be picked up. In most cases, this can be the next store opening day, but sometimes also the same day (if desired, please contact us immediately after placing your order). During the ordering process you can select the option "pick up in the store in Deventer" when shipping, in this case no shipping costs will be charged.
I forgot to pick up my order at the PostNL collection point (or DPD), unfortunately my package has already been returned to you, how to proceed?
- That is very annoying. We can send package again to you, there are only shipping or attached to it, because this is the second time, we ship the same package. If you prefer to cancel your order, we will still charge the shipping costs incurred (because an unnecessary shipment has taken place and we have incurred costs) and these will be deducted from the amount when the refund is made.
I have changed my mind about my purchase, but see that it is already on its way, can I return it?
- If your package is already on its way, you can have it returned immediately upon receipt. It is important that you inform me about this in advance and explain why you are returning it without viewing, only in that case you will receive the full invoice amount back. If I receive your unopened package without notice, I see this as an unnecessary shipment and you will only receive the amount of the returned product, excluding the already paid shipping costs.
Do you also ship to Belgium?
- We certainly ship to Belgium.All orders are sent via parcel service. You can choose yourself via which package service you want it delivered.
- Parcel service PostNL: € 9.95 (up to 23 kg)
- DPD package service: € 9.50 (up to 31.5 kg)
- Free shipping for orders from € 100
Do you also ship to Germany?
- Yes, we do
- Shipping costs: € 11.50 (0 - 23 kg)
- Free delivery, orders above € 100
Do you ship to other countries / worldwide?
- Yes, we ship to a lot of countries. See the list below for the nations you can select in our shop during ordering. If your nation is not on the list. Please send us a message and we can have a look if we can send it to you and how much the shipping costs are.
How much are the shipping rates to other countries?
- Denemarken - €11.75 or €17.95 (depending zip code)
- Duitsland - €11,50
- Finland - €23.75
- Frankrijk - €17.50
- Griekenland - €31.50
- Hongarije - €9.75
- Italië – €18.75
- Kroatië - € 31.50
- Letland - € 11.75
- Litouwen - € 10.50
- Luxemburg - €10.50
- Oostenrijk - €11.75
- Polen - €10.95
- Portugal - €21.50
- Roemenië - €22.75
- Slovenië - €12.50
- Slowakije - €11.95
- Spanje - €19.50
- Tsjechië - €9.50
- Zweden - €23.75
If your country is not in the list, sendblikfang an email ([email protected]) with the products you would like to order and in which country you live. Then we will see what the shipping costs are. We can usually ship anywhere.
Shipping outside Europe
For the countries below (and surrounding) shipping costs are difficult to calculate in the webshop. This is because from now on the shipping costs are not only calculated by weight, but also depending on the shipping packaging. In order to calculate the correct shipping costs, a lot of information is needed, which is not yet possible in the webshop. Now I can ask a standard rate, but it will then be very high, to avoid additional costs.
I would like to avoid extra high shipping costs for you, and I prefer to calculate the correct shipping costs based on your order.
In order to do this, I ask you to do the following.
Send an email to '[email protected]' containing: the products you want to order, the quantities, the country and zip code where it has to be sent. On the basis of this information I can indicate exactly what the shipping costs will be. Based on that information, you can decide whether to proceed with the order or not.
* At that time, additional Corona surcharges also apply, making shipping extra extra expensive.
- Hong Kong
The prices in the shop include VAT, but where applicable the VAT will be shifted in the shopping cart.